Patient Training Videos & FAQs
Welcome to PROmotion’s Patient Training Videos & FAQ Page
To register for PROmotion, follow these instructions:
- Download the PROmotion Health app on the Apple iOS (iPhone) or GooglePlay (Android) App stores for free:
o Downloading the app is highly recommended. If you cannot download the app on your phone, you can access it through the website on any device or computer: www.PROmotionHealthApp.com
o Please “allow push notifications” when you download the app, so you can receive a notification when your athletic trainer or healthcare provider sends you surveys to complete.
- Open the app and click “Register”. If you cannot download the mobile app on your phone, you can go to www.PROmotionHealthApp.com and click on “Patient Registration”.
- Enter your information on the registration page.Create your password and be sure to save it somewhere.
- You will need a Passphrase from your university, school or organization to register for PROmotion. Please contact your healthcare provider or administrator for the Passphrase.
- The Passphrase is different than your personal password and School ID.
- School ID is YOUR personal School / Employee ID #.
- Complete the registration page and click “Register Now”.
- Once you have registered, open the app or go to www.PROmotionHealthApp.com and login using your email and the password you created.
- Watch these videos for more information on registering and using PROmotion: